agent17 Casino & Sportsbook Data Care

This page describes what we collect when you use agent17 and how we keep that data protected. We operate our platform across supported jurisdictions, and your privacy is central to how we handle account information, payment details, and gameplay records. Our commitment is to be transparent about data practices and to respect your rights under applicable law.

We at agent17 collect personal information only to deliver our service—account verification, payment processing, fraud prevention, and customer support. We do not sell your data to third parties for marketing. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, or play football markets and live-dealer tables, we record the minimum information needed to comply with local regulations and keep your account secure.

What We Collect on agent17

Our data collection starts at registration. We ask for your email, phone number, full name, date of birth, and residential address. During KYC verification, we request identity documents—passport, national ID, or driver's license—and may ask for proof of address such as a utility bill or bank statement. We store these documents securely and do not share them with unrelated third parties.

When you deposit or withdraw, we record the payment method, amount, timestamp, and transaction status. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation from the payment provider but do not store your wallet credentials. For bank transfers via mobile banking, local payment, online payment, or e-wallet virtual accounts, we log the reference number and confirmation only.

Note: We do not retain your full card number or bank account number. Payment processors handle sensitive financial data under their own encryption standards.

During gameplay, we log your bets, game selections, wins, losses, and account balance changes. This record helps us detect unusual activity, resolve disputes, and comply with anti-money-laundering rules. We also collect device information—browser type, IP address, and operating system—to prevent fraud and unauthorized access.

How We Use Your Data

Account creation and identity verification under local gaming regulations.
Processing deposits and withdrawals through our payment partners.
Detecting fraud, money laundering, and unauthorized account access.
Responding to customer support requests and account recovery inquiries.
Sending service updates, maintenance notices, and policy changes via email.
Analyzing gameplay patterns to improve platform stability and game selection.

Third-Party Processors

We share your data only with service providers who help us operate agent17. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank partners) receive your transaction details to confirm deposits and withdrawals. Our hosting provider stores encrypted account data on servers that may sit outside your jurisdiction. We use a third-party identity verification service to validate your KYC documents. All processors sign data-protection agreements and are prohibited from using your information for their own marketing.

Your Rights and Our Commitments on agent17

We at agent17 recognize your right to access, correct, and delete your personal data, subject to legal and operational constraints. If you request a copy of your account data, we will provide it in a portable format within a reasonable timeframe. If you find inaccurate information—such as a misspelled name or wrong address—contact our support team to update it.

Our platform uses cookies to remember your login session and track your gameplay preferences. We do not use cookies for third-party advertising. You can disable cookies in your browser settings, though this may limit your ability to use agent17 smoothly. We also use analytics tools to measure traffic and identify technical issues; these tools do not identify you personally.

Data retention: We keep your account data for as long as your account is active, plus a retention period required by law. After account closure, we delete personal information except where we must retain it for regulatory compliance or dispute resolution.
Security practices: We encrypt data in transit and at rest. Our servers use firewalls and intrusion-detection systems. We conduct regular security audits and do not store passwords in plain text.
Jurisdiction: Our services are available only where local law permits. We comply with data-protection rules in supported jurisdictions, including Indonesia. If you are in Jakarta, Surabaya, Bandung, or Medan, your data is subject to Indonesian privacy law.

If you have questions about how we handle your data, or if you wish to exercise your privacy rights, contact our support team. We respond to data-access requests and privacy inquiries in English and aim to address them within a reasonable timeframe. Our commitment is to keep agent17 a trustworthy platform where your information is handled with care and transparency.